Product Care

All DR-HO'S products undergo quality inspection. If you encounter any problems during use, please contact our Hong Kong customer service.

Warranty Coverage

The warranty covers manufacturing or mechanical defects that occur under normal use. The specific warranty period and terms are subject to what is listed on the product packaging, instruction manual, or purchase receipt.

Not Covered by Warranty

• Damage caused by human factors, drops, water ingress, or improper use
• Disassembly, modification, or unauthorized repairs
• Normal wear and tear accessories (such as electrode pads, batteries, and other consumables)

How to Claim Warranty

Please retain your purchase receipt and contact us through the following methods, providing the product model and a description of the problem:
📱 WhatsApp：+852 6295 3998
📧 Email：drhohkcs@gmail.com