Delivery Policy
DR-HO'S Shipping Policy
Because many products vary in shape, size, and weight, DR-HO'S shipping rates vary from product to product. We always do our best to ensure the shipping process is affordable, fast, and ensures your DR-HO'S products arrive in brand new condition. To find out the shipping cost for a specific product, please follow these steps.
How to easily calculate shipping costs for any product:
Step 1: Add the item to your cart.
Step 2: Enter your address in the area and click "Get a Quote."
Our easy-to-use shipping calculator will automatically provide you with the applicable shipping costs for that product.
Free shipping on all pre-tax orders over HK$1500.
Free shipping is available for all pre-tax orders over HK$1500, covering delivery within Hong Kong. If you add DR-HO'S products worth more than HK$1500 to your order, the free shipping discount will automatically apply at checkout. For orders under HK$1500, shipping costs are the responsibility of the customer.
How long will it take for my DR-HO'S product to arrive?
Orders with standard delivery will arrive within 3 business days, depending on your proximity to our distribution center.
Have other questions about delivery? Please contact us.
If you have any questions about our shipping policy, timings, rates, or any other details, we'd be happy to connect with you via:
Email : drhohkcs@gmail.com
Phone/Whatsapp : +852 6295 3998
Hong Kong Stores
Lai Chi Kok Main Store (By appointment only)
Unit 2203, Vitagreen Centre, 918 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong
Monday to Friday 09:00–18:00 (Closed on holidays)
Tuen Mun Store
Shop 1021, 1/F, Tuen Mun Town Plaza Phase 1 (Mid-section of the cosmetics street connecting Times Square)
Daily 11:00–20:00
Tsuen Wan Store
Shop C-C02 (Pain Relief Center), G/F, Citywalk 2, 67-95 Market Street, Tsuen Wan, New Territories, and Shop C-C04 (Sleep Center)
Daily 10:00–19:00
Tai Koo Kornhill Store
Section F, 2/F, North Wing, Kornhill Plaza, Tai Koo (Opposite Watsons)
Daily 10:00–19:00
Jordan Wing On Department Store
Dr. Ho's, Health Products Section, 3/F, Wing On Department Store, 345 Nathan Road
Daily 11:00–21:00
Please make an appointment via drhohkcs@gmail.com or WhatsApp +852 6295 3998.