Returns and Return Policy

We offer a 30-day return policy, which means you can apply for a return within 30 days of receiving the item.

To qualify for a return, your item must be in its original condition as received, unworn or used, with tags on, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To apply for a return, you can do so through [method/method].
Email: drhohkcs@gmail.com
Phone/Whatsapp: +852 6295 3998
Contact us.

If your return is accepted, we will send you a return shipping label and instructions on how and where to send the package. Items returned without prior request will not be accepted.

For any return issues, you can contact us at any time.
Email: drhohkcs@gmail.com
Phone/Whatsapp: +852 6295 3998
Contact us. Damage and problems.

Please inspect the goods upon receipt. If the goods are defective, damaged, or you have received the wrong goods, please contact us immediately so that we can assess the problem and take appropriate action.

Unfortunately, we do not accept returns of promotional items or gift cards.

Exchange

To ensure you receive the item you want, the fastest way is to return your existing item and purchase the new one separately once the return is accepted.

Refund

We will notify you after receiving and reviewing your return, and inform you whether your refund has been approved. If the refund is approved, we will automatically issue it to your original payment method within 10 business days. Please note that your bank or credit card company may also need some time to process and disburse the refund.
If your return has been more than 15 business days, please send an email to [email address].
Email: drhohkcs@gmail.com
Phone/Whatsapp: +852 6295 3998 Contact us.
This company reserves all rights of interpretation.